Shipping policy
Shipping & Payment
At 2e family (2E Vertriebs-GmbH), we know you can't wait for your new UPPAbaby gear. That's why we work hard to deliver your order as quickly as possible.
Shipping information
We ship your order with DHL.
The following shipping costs apply:
| Country | Order value below €49.00 | Order value from €49.00 |
|---|---|---|
| Germany | €9.00 | free |
| Austria, Netherlands, Belgium, Luxembourg, France, Switzerland | €9.00 | free |
Delivery time
Our delivery time is usually 3 to 5 working days, provided the items ordered are in stock. If there are any delays, we will let you know as soon as possible.
Payment
The available payment methods are shown to you at checkout.
Returns
Returns from all countries except Switzerland:
Recht Kontraktlogistik GmbH
c/o 2E Vertriebs-GmbH
Auf der Lausward 80
40221 Düsseldorf
Germany
Returns from Switzerland:
UPPAbaby
c/o ME Swiss Logistics
Irseestrasse 4a
8280 Kreuzlingen
Switzerland
Complaints
If your product is defective or faulty, please use our complaints service: